Cyberloafing Analytics: Predicting Causes Using Machine Learning Models
DOI:
https://doi.org/10.30595/jrst.v10i1.25997Keywords:
Cyberloafing, machine learning, orange data mining, boredom, fatigueAbstract
Cyberloafing refers to the practice of employees utilizing internet access for non-job-related activities during work hours. Cyberloafing poses a dilemma for organizations, as it is deemed aberrant conduct that might impact overall performance. Consequently, organizations must ascertain the determinants of cyberloafing. This study seeks to identify a suitable predictive model for the determinants of cyberloafing behavior in the workplace using a machine learning methodology. The employed methodology utilizes the conventional data mining cycle, namely the Cross-Industry Standard Process for Data Mining (CRISP-DM), with Orange Data Mining as the application tool. The findings indicate that Logistic Regression is the most effective model for forecasting cyberloafing. Logistic Regression yields performance scores of 90.5% Precision and 88.9% Recall. Conversely, the Naïve Bayes model had the lowest metrics, with a Precision of 64.8% and a Recall of 51.9%. This study serves as a reference demonstrating that Logistic Regression effectively predicts cyberloafing. This study enables firms to examine the factors contributing to cyberloafing, facilitating the development of policies aimed at mitigating its adverse effects.
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