SETYADI, Resad; PRIYATININGSIH, Enggar. Maturity Level of ITSM Analysis Using ITIL V3 Framework in State Electricity Enterprise Purwokerto. JUITA: Jurnal Informatika, [S. l.], v. 9, n. 1, p. 77–82, 2021. DOI: 10.30595/juita.v9i1.9594. Disponível em: http://jurnalnasional.ump.ac.id/index.php/JUITA/article/view/9594. Acesso em: 21 jun. 2025.