Bisma, Rahadian, and Dewi Rara Prameisty. “Evaluation Municipal E-Health Service Quality: An E-GovQual and IPA Assesment of Surabaya’s Public Healthcare Platform”. JUITA: Jurnal Informatika, vol. 14, no. 1, Mar. 2026, pp. 67-76, doi:10.30595/juita.v14i1.28292.