ANALISIS FAKTOR FAKTOR YANG MEMPENGARUHI PERILAKU BELANJA ONLINE MAHASISWA YANG BERDOMISILI DI KABUPATEN SLEMAN

Youngky Dian Andhika Putra

Abstract


Penelitian ini bertujuan untuk mengetahui pengaruh manfaat, risiko, motivasi hedonis, psikologis dan desain situs terhadap perilaku belanja online mahasiswa yang berdomisili di Kabupaten Sleman. Responden sebanyak 130 orang merupakan mahasiswa yang kuliah di Yogyakarta berdomisili di 14 kecamatan di Sleman. Sampel diambil dengan teknik non probability sampling menggunakan metode purposive sampling, yaitu mahasiswa yang pernah melakukan pembelian online karena jika belum pernah, maka dimungkinkan belum bisa merasakan pengaruh faktor faktor tersebut. Pengumpulan data dilakukan dengan menggunakan kuesioner, berupa 26 pernyataan. Setelah dilakukan uji instrumen, uji asumsi dasar dan uji asumsi klasik, maka diketahui bahwa semua variabel /item pernyataan diketahui dapat digunakan untuk penelitian.

Berdasar hasil uji t dan uji regresi linear berganda ditemukan bahwa manfaat, risiko, motivasi hedonis, psikologis dan desain situs berpengaruh positif dan signifikan terhadap perilaku belanja online mahasiswa yang berdomosili Kabupaten Sleman.


Keywords


Manfaat, Risiko, Motivasi Hedonis, Psikologis, Desain Situs, Perilaku Belanja Online

References


Abdullah, Thamrin dan Francis Tantri. 2012. Manajemen Pemasaran. Depok: PT Raja Grafindo Persada.

Adnan, Hooria. 2014. An Analysis of the Factors Affecting Online Purchasing Behavior of Pakistani Consumers – Lahore School Of Economics. International Journal of Marketing Studies. Canadian Center of Science and Education. 6(5), 133-149.

Ali, Maskur. 2010. Pengertian Internet dan Sejarah Internet. Yogyakarta: Kanisius.

Ariff, M.S.M., Yan, N.S., Zakuan, N., Bahari, A.Z., Jusoh, A., 2013. Web-Based Factors Affecting Online Purchasing Behavior. IOP Conf. Series: Materials Science and Engineering, Vol. 47, 1-10.

Batra, R, and O.T. Ahtola. 1991, Measuring the Hedonic and Utilitarian Sources of Consumer Attitudes. Marketing letters, 2(2) 159-170

Bhatnagar, A., Misra, S., & Rao, H.R. On Risk, Convenience, and Internet Shopping Behavior. Communications of the ACM, 48(2), 98-105. http://dx.doi.org/10.1145/353360.353371

Chen, Y. H., Hsu, I., & Lin, C. C. 2010. The website attributes that increase consumer purchase intention: A conjoint analysis. Journal of business research. 63(9), 1007-1014.

Childers, T.L., Carr, C.L., Peck, J., Carson, S., 2001. Hedonic and Utilitarian Motivations for Online Retail Shopping Behavior. Journal of Retailing. 77(4) 511-535.

Close, A. G., & Kukar-Kinney, M. 2010. Beyond buying: Motivations behind consumers’ online shopping cart use. Journal of Business Research 63(9), 986-992.

Delafrooz, N., Pain, L.H., Khatibi, A., 2010. Students, online Shopping Behavior: An Empirical Study. Journal of American Science. 6(1), 137-147.

Ebert, R.J., and Griffin, R.W., 2017. Business Essential, 11th edition, Harlow Essex, Pearson Education Limited.

Forsythe, S., Liu, C. Shannon, D & Gardner, L, 2006, Development of Scale to Measure the Perceived Benefits and Risks of Online Shopping. Journal of Interactive Marketing. 20(2), 55-75.

Ghozali, Imam, 2013. Aplikasi Analisis Multivariat dengan Program IBM SPSS 21. Edisi 7, Semarang: Penerbit Universitas Diponegoro.

Goenawan, Muhammad Alif. 2015. Omset Lapak Online Diprediksi 'Cuma' Rp 224 Triliun. inet.detik.com/cyberlife/d-3090969/omset-lapak-online-diprediksi-cuma-rp-224-triliun, diakses tanggal 12 Februari 2016.

Hsu, Shu Hung, and Bayarsaikhan, Bat Erdene. 2012, Factors Influence on Online Shopping Attitude and Intention of Mongolian Consumers. The Journal of International Management Studies, 7(2), 167-176.

Javadi, M. H. M., Dolatabadi, H. R., Nourbakhsh, M., Poursaeedi, A., & Asadollahi, A. R. (2012). An Analysis of Factors Affecting on Online Shopping Behavior of Consumers. International Journal of Marketing Studies. Canadian Center of Science and Education. 4(6), 81-98.

Jones Lang Lasalle IP. Inc. 2013. Global E-Commerce and Retail Logistics.

Khanh, Ngo Tan Vu ., Gim, Guangdong. 2014. Factors Affecting Online Shopping Behavior: An Empirical Investigation in Vietnam. International Journal of Engineering Research and Application, Vol. 4 Issue 2 (Version1). 388-393.

Khasali Renald, 2017. Disruption, Tak Ada Yang Tak Bisa Diubah Sebelum Dihadapi Motivasi Saja Tidak Cukup, Cetakan Pertama, Jakarta: Gramedia Pustaka Utama.

Kim, J., Lee, H. C., & Kim, H. J. 2004. Factors Affecting Online Search Intention and Online Purchase Intention. Seoul, Journal of Business. 10(2), 27-48.

Kotler, Philip dan Gary Armstrong. 2012. Prinsip-prinsip Pemasaran. Edisi. 13. Jilid 1. Jakarta: Erlangga.

Lai to, Pui and Sung, E-Ping. 2014. Hedonic Motivations for Online Shopping. International Journal of Socia, Behavioral, Educational, Economic, Business and Industrial Engineering., 8(7), 2222-2224

Lee, H. J., & Huddleston, P. T. 2010. An investigation of the relationships among domain-specific innovativeness, overall perceived risk, and online purchase behavior. International Journal of Electronic Marketing and Retailing, 3(1), 1-4.

Lee, D., Park, J., Ahn, J., 2001. On the explanation of factors affecting e-commerce adoption, Proceedings of the 22nd International Conference on Information Systems, 109-120.

Li, Na ., Zhang, Ping. 2002. Consumer online Shopping Attitudes and Behavior: An Assessment of Research. Eighth America Conference on Information Systems, 508-517.

McGuigan, Brendan. 2003.wiseGEEK: What is eBusiness?. Conjecture Corporation. wisegeek.org/what-is-ebusiness.htm, diakses Tanggal 10 Februari 2016.

Monsuwé, T.P.Y., Dellaert, B.G.C., Ruyter, K.D. 2004. What Drives Consumers to Shop Online? A Literature review. International Journal of Service Industry Management. 15(1). 102-121

Olsen, R. (2010). China's migration to e-Commerce. Forbes.com. forbes.com/2010/01/18/china-internet-commerce-markets-equities-alibaba.html, diakses tanggal 9 Februari 2016.

Pratiwi, Haning Dwi. 2013. Online Shop Sebagai Cara Belanja Di Kalangan Mahasiswa UNNES. Skripsi. Universitas Negeri Semarang.

Prihandy, Aditya., & Hatammimi, Jerry. 2014. Influence of Perceived Benefits, Perceived Risks, Psychological Factors, Hedonic Motivations, and Web Design to Online Shopping Behavior JABODETABEK in 2014. Skripsi. Universitas TELKOM. Bandung.

Rehman, A. (2000). Holiday 2000 E-commerce. Unpublished report, Creative Good, New York, NY.

Robinson, J. 2010. UK's internet industry worth£ 100bn—report. The Guardian. theguardian.com/technology/2010/oct/28/net-worth-100bn-uk, diakses tanggal 11 Februari 2016.

Román, S. 2007. The Ethics of Online retailing: A Scale Development and Validation from Consumers’ Perspective. Journal of Business Ethics. 72(2). 131-148

Shahzad, Hashim, 2015, Online Shopping Behavior, Thesis, UUPSALA UNIVERSITET.

Schaupp, L. C., & Bélanger, F. 2005. A conjoint analysis of online consumer satisfaction. Journal of Electronic Commerce Research. 6(2), 95-111.

Soopramanien, D. G. R., & Robertson, A. 2007. An empirical analysis of the characteristics of the buyer's browsers and non-internet shoppers. Journal of Retailing and Consumer Services. 14(1), 73-82.

Sugiyono, 2013. Metode Penelitian Manajemen. Bandung: Alfabeta.

Suhari, Yohanes. 2011, E-commerce : Model Perilaku Konsumen, academia.edu/7491785/e-commerce_model_perilaku_konsumen, diakses tanggal 12 Februari 2016.

Sutabri, Tata. 2012. Konsep Sistem Informasi. Yogyakarta: Andi.

Suwunnipoth, W. 2014. Factor Driving Consumer Intention in Online Shopping. International Journal of Social, Education, Economics, and Management Engineering. 8(6). 1927-1931

Suyanto, M. 2003. E – commerce Perusahaan Top Dunia. Yogyakarta: Andi.

Titchener, E.B. 1921. Brentano and Wundt: Empirical and Experimental Psychology. American Journal of Psychology. 32(2), 108–120.

Wani, S, N., Malik, S., 2013. A Comparative Study of Online Shopping Behavior: Effects of Perceived Risks and Benefits, International Journal of Marketing and Business Communication. 4(2) , 41-55.

Wiyono, Gendro. 2011. Merancang Penelitian Bisnis. Yogyakarta: UPP STIM YKPN.

Wong, Jony, 2010, Internet Marketing for Beginners, Jakarta: Elex Media Komputindo.

Yörük, D., Dündar, S., Moga, L.M., Neculita, M. 2011. Drivers and Attitudes Towards Online Shopping: Comparison of Turkey with Romania. BIMA Publishing, Communication of the IBIMA. Vol 2011. 1-13.

Kearney, A. T. (2001). Satisfying the experienced on-line shopper. Global E-Shopping Survey. atkearney.com/ Satisfying-the-experienced -online-shopper.htm, diakses Tanggal 10 Februari 2016.


Full Text: PDF

DOI: 10.30595/medek.v19i02.7270

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

ISSN: 2579-4418